Legal
Privacy Policy
Last updated: April 2025
1. Introduction
BotMedFusion, Inc. ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (www.botmedfusion.com) or use our services.
2. Information We Collect
We collect information you provide directly to us, such as when you submit a contact form, request a call, or correspond with us. This may include your name, email address, company name, phone number, and any message content you provide. Our public website does not collect Protected Health Information (PHI).
3. How We Use Your Information
We use the information we collect to respond to your enquiries, provide our services, send relevant communications, and improve our website. We do not sell your personal data to third parties under any circumstances.
4. HIPAA Compliance
BotMedFusion is HIPAA compliant, ensuring the highest standards of patient data confidentiality and security. Our product platforms operate under separate Business Associate Agreements (BAAs). Our public website contact form collects business contact information only — not PHI.
5. SOC 2 Compliance
We are currently in the process of attaining SOC 2 Type 1 certification and are actively pursuing SOC 2 Type 2 certification, underscoring our dedication to continuously enhancing our security and compliance measures to safeguard our systems and data.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All form submissions are transmitted via encrypted channels. API keys and secrets are stored securely in environment variables and are never exposed to the client.
7. Cookies
We use essential cookies to ensure the website functions correctly, and optional analytics cookies to understand how visitors interact with our site. You may control cookie preferences through your browser settings at any time.
8. Data Retention
Contact form submissions are delivered directly to our company email inbox. We do not store form submissions in a persistent database. We retain email correspondence in accordance with standard business retention practices.
9. Your Rights
Depending on your location, you may have rights regarding your personal data including the right to access, correct, or delete your data. To exercise these rights, please contact us using the details below.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at info@botmedfusion.com or nirman@botmedfusion.com, or by using the contact form on this website.